Episode 83: New Year’s Resolutions to Lose Weight: Why So Hard To Keep?

  • January 13, 2009
  • 15 Comments

Why is it so hard to keep our new year’s resolutions to lose weight? I explore this question in this episode in which I also take a tour through the various schools of psychology and show how each one would explain why you have trouble keeping your promise to yourself to lose weight (or stay out of debt, or stop smoking).

Episode 82: What’s the Best Personality to be a Waiter?

  • December 28, 2008
  • 2 Comments

What kind of personality do you need to be a good waiter/waitress? In a previous episode we talked about the tactics: touching customers, drawing smiley faces on bills, crouching down to the customer’s level, etc. But these strategies don’t always work, so what kind of person do you need to be?

Episode 78: The Psychology of Tipping

  • November 10, 2008
  • 5 Comments

How can waiters increase their tips? Would you believe psychologists have devoted a great deal of research to this question? Join me as we take a look at what waiters and waitresses can do to increase the amount of the tip their customers give them.

Episode 73: On the Folly of….A Classic Article

  • September 29, 2008
  • 3 Comments

On The Folly of Rewarding A While Hoping For B is a well known article by Steven Kerr that appeared in The Academy of Management Executive. Want an example of how insightful Steven Kerr was with this article that is still relevant today? Look no further than the US election and Comedy Central.