Cognition, Intelligence and Language Social Psychology

Why We Are So Polite To AI

A smiling man says “please” and “thank you” to a glowing holographic AI interface, symbolizing polite human interaction with artificial intelligence.

When we say “please” or “thank you” to ChatGPT, we’re witnessing the remarkable power of human social psychology in action. Our brains have developed such deeply ingrained social scripts over millions of years that they automatically activate whenever we encounter conversational situations—even with machines. Through social scripts, attribution theory, and automatic processing, we treat AI interactions just like human conversations, complete with politeness and courtesy. This isn’t a flaw or embarrassing quirk; it’s actually a testament to how fundamentally social we are as humans. Our ancient social instincts are so robust that they extend even to artificial entities that can’t reciprocate our politeness. Rather than making us naive about technology, maintaining these social habits with AI might actually help preserve our humanity and social skills in an increasingly digital world, showing that even as technology advances, our evolved cooperative nature remains beautifully consistent.

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